Last updated 2026-07-25
These terms apply to the text messages CogniScripts sends to businesses we have spoken with by phone. By agreeing on a call to receive a text from us, you accept these terms.
| Program name | CogniScripts Call Follow Up |
|---|---|
| Program description | A one to one follow up message after a phone call with CogniScripts, containing the information the person on the call asked for: our booking link, a short summary, or an answer we promised to send. It is a conversational follow up, not a marketing broadcast or a subscription. |
| Who we message | HVAC contractors and other businesses who spoke with us by phone and gave verbal permission on that recorded call to receive a text. |
| Message frequency | Message frequency varies, typically one message following a call. These messages are not recurring and there is no scheduled series. |
| Cost | CogniScripts does not charge you for these messages. Message and data rates may apply. |
| Help | Reply HELP to any message, or email outreach@cogniscripts.com. |
| Opt out | Reply STOP to any message. Your number is removed immediately. |
| Support contact | outreach@cogniscripts.com |
| Consent basis | Verbal consent given by the recipient on a recorded phone call. No purchased, rented, or scraped lists. Consent is not a condition of purchase. |
| Privacy | See our Privacy Policy. No mobile information is sold or shared with third parties or affiliates for marketing or promotional purposes. |
The program is called CogniScripts Call Follow Up. CogniScripts sells an AI phone answering and booking assistant to HVAC contractors. When we speak with a contractor by phone and they ask us to send something in writing, we send a single follow up text message to the number they gave us. A typical message contains our booking link, a recap of what we discussed, or the specific detail we promised on the call.
These are one to one messages tied to a real conversation. We do not run a recurring campaign, a newsletter, or an automated drip series over SMS.
The only way a number enters this program is verbal consent given on a recorded phone call. During a call with CogniScripts, we ask whether we can text you the information at that number. If you say yes, that agreement is captured in the call recording, which is our record of your consent, along with the date and time of the call and the number you gave us.
We do not add numbers from purchased lists, rented lists, scraped directories, or third party lead vendors. We do not enroll anyone through a web form or a checkbox on this site. Consent is never a condition of buying anything from us, and no purchase is required.
Because consent is given on a call rather than in writing, we make the terms plain on the call: who we are, that the message comes from CogniScripts, that message frequency varies (typically one message following the call), that message and data rates may apply, and that replying STOP ends the messages. Our first message to you also identifies CogniScripts by name and includes the opt out instruction.
We proceed only if the answer is yes. The yes, the number, and the date and time are preserved in the call recording.
Message frequency varies, typically one message following a call. If you reply and a short back and forth follows, you will receive replies to your own messages. We do not send scheduled or recurring messages, and we do not message you again after the conversation ends unless you contact us or we speak again by phone.
Message and data rates may apply. CogniScripts does not charge you for participating. Any charges come from your mobile carrier under your own plan. Check with your carrier if you are unsure about your plan's messaging and data charges.
Reply HELP to any message from us and you will receive a reply identifying CogniScripts and telling you how to reach us and how to opt out. You can also email outreach@cogniscripts.com at any time, which reaches a person, not a bot.
Reply STOP to any message from us. Your number is removed immediately and you will not receive further text messages from this program. You may also reply with STOPALL, END, CANCEL, UNSUBSCRIBE, or QUIT, and email works too.
After you send STOP, you may receive one final message confirming that you have been unsubscribed. That confirmation is required by the carriers, and no further messages follow it. We keep your number on a suppression list so that it is not contacted again by mistake. If you later want messages again, you can tell us on a call or email us to ask.
Reply HELP for help. Reply STOP to stop. Support: outreach@cogniscripts.com.
This program is available to mobile and business numbers in the United States. Delivery is subject to your carrier's network and your device. Carriers are not liable for delayed or undelivered messages. Messages may not be deliverable to all handsets, and service may not be available on all carriers. We cannot guarantee that a message reaches you, so please do not rely on SMS for anything time critical.
Our Privacy Policy explains what we collect, how long we keep it, and how to have it deleted. In short: we do not sell your information, and no mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt in data and consent are not shared with any third parties. Your number, your consent, and your message history stay with CogniScripts and the messaging provider that delivers the message on our behalf, which acts on our instructions and may not use your information for its own marketing.
We may update these terms. The current version always appears on this page with the "Last updated" date at the top. If we change the nature or frequency of the program, we will state it here before it takes effect.
Business name: CogniScripts
Support email: outreach@cogniscripts.com
Support contact: outreach (at) cogniscripts (dot) com
Email reaches a person here, and it is the fastest way to get help with a message you received from us.